Last updated: March 2026

1. Who We Are

Conveyancing Collective Ltd (“we”, “us”, “our”) is a UK-based introducer service.

We connect buyers, sellers and leaseholders with carefully selected solicitors, surveyors and mortgage professionals. We provide guidance and information to help you understand the process, but we do not provide legal, financial or valuation advice. 

For the purposes of UK data protection law, we act as a data controller.

2. Our ICO Registration

We are registered with the Information Commissioner’s Office (ICO).

Registration number: ZC107970

3. The Information We Collect

We may collect and process the following personal data:

Information you provide directly:

• Name

• Email address

• Telephone number

• Property details

• Transaction details (buying, selling, lease extension, etc.)

• Any information included in enquiry forms or communications

Information collected automatically:

• IP address

• Website usage data (via cookies and analytics tools)

4. How We Use Your Information

We use your personal data to:

• Respond to your enquiries

• Understand your requirements

• Introduce you to appropriate professionals

• Facilitate communication between you and those professionals

• Improve our services and website

• Comply with legal and regulatory obligations

We do not provide legal, financial or valuation advice.

5. Lawful Basis for Processing

We process your data under the following lawful bases:

• Consent – where you submit an enquiry or request introductions

• Legitimate interests – to operate and improve our service

• Legal obligation – where required by law

6. Sharing Your Information

We may share your information with:

• Solicitors (SRA or CLC regulated)

• Surveyors (RICS regulated)

• Mortgage brokers (FCA regulated)

These professionals are independent from us. If you choose to instruct them, your legal or contractual relationship will be directly with them. We only share the information necessary to enable them to contact you and provide their services. We do not sell your data.

7. Referral Fees

We may receive a referral fee from professionals we introduce.

This does not affect the price you pay and does not influence the independence of the advice you receive.

8. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Manage enquiries

• Comply with legal obligations

Typically, this will be no longer than 36 months from your last interaction, unless required otherwise.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Data portability (where applicable)

To exercise your rights, contact us at:
enquiries@conveyancingcollective.com

10. Cookies

Our website may use cookies to:

• Improve functionality

• Analyse website usage

• Enhance user experience

You can control cookies through your browser settings.

11. Data Security

We take appropriate technical and organisational measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Conveyancing Collective Ltd, 71-75 Shelton Street, Covent Garden, London, wC2H 9JQ

enquiries@conveyancingcollective.com